Visitor Services Workshop

Would you like to improve the experience visitors have when they visit your collection?

This workshop focuses on visitor services, front of house and guiding. Participants will gain an understanding of the importance of that first interaction with their visitors and how to make the visitor experience an informed and memorable one. You will have the opportunity to explore some areas of the Queen Victoria Museum and Art Gallery – Inveresk site with the presenter’s guidance.

DATE AND TIME
Thu. 27 September 2018

10:00 am – 3:00 pm AEST

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LOCATION

Queen Victoria Museum

2 Invermay Road

Invermay, TAS 7248

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COST

The workshop is free for Museums Galleries Australia (Tasmania) members, and $22.00 (inc. GST) for others.

REGISTRATION

Click here to Register

Registration close Friday, 21 September 2018.

PRESENTER

Presented by Paul Cooper, Guiding Coordinator, TasTAFE, Drysdale

Paul Cooper has 25 years' tourism industry experience. He started his career at the Port Arthur Historic Site as a guide and then moved into a managerial role training guides himself. For the last 13 years he has delivered a Cert III Guiding Program at TasTAFE, Drysdale. For three years during this time he worked part-time at QVMAG as a gallery guide. Paul has delivered training to organisation around the state including Gordon River Cruises, Woolmer’s Estate, Visitor Information Centres, Freycinet Quad Bikes and Bicheno Penguin tours.

PROGRAM

• 10:00 am - Introduction
• 10:15 am - Who are our visitors
• 11:00 am - Meeting visitors’ needs
• 12:15 pm - Lunch (BYO or purchase at the Railway Café)
• 1:00 pm - Connecting with visitors
• 2:00 pm - Thematic approach to guiding
• 2:45 pm - Wrap up
• 3:00 pm - Finish

Presented by Arts Tasmania, Museums Galleries Australia (Tasmania), Queen Victoria Museum and Art Gallery and TasTAFE

Night At The Museum

Frock up and rock up or simply turn up to enjoy the St Helens History Room on Friday 31st August 2018. It will be a great night and free of charge*.  

St Helens History Room is staying open until 9 pm as part of Triple J's One Night Stand that is being held over that weekend. A complimentary glass of sparkling wine will be offered on arrival with cheese platters available.

A special collection of our heritage musical instruments is on display in the foyer along with a topical gown as a reminder that electricity wasn’t required to have a music night out and that dressing up was part of the occasion!

Take in the after hours ambience.... Music videos of the headline bands featured as part of TripleJ’s  One Night Stand, will be playing in our foyer. Keep hip and happening by checking out what the youngsters will be enjoying on the Saturday night.

This is the taster evening of things to come. 

*August is locals month - entry is free!

August each year is always locals month meaning entry to the museum is free for all locals.  We are extending this to all visitors to St Helens for the Friday ‘Night At The Museum’.

St Helens History Room

61 Cecilia Street

ST HELENS  TAS  7216

Tel:  63761479 / 0419 731 452

Email:  historyroom@bodc.tas.gov.au

MOSAiC Workshops October 2018

3-day hands-on MOSAiC Workshops 

Hobart

Where: Fahan School, Sandy Bay, TAS 
Times: 09:30a.m - 4:30p.m. 
When : Wed 10 Oct 2018 Data Entry & Querying 
Thurs 11 Oct 2018 Retrieval, Reporting & Exporting 
Fri 12 Oct 2018 Personalise & Customise 

Launceston 

Where: Arts Tasmania, Launceston, TAS 
Times: 09:30a.m - 4:30p.m. 
When : Mon 15 Oct 2018 Data Entry & Querying Tues 
16 Oct 2018 Retrieval, Reporting & Exporting Wed 
17 Oct 2018 Personalise & Customise MOSAiC 

Cost: $132.00 per person per day. The cost includes:

• Use of a laptop for the duration of your attendance on the workshop 
• A workbook for each day attended, showing all of the slides displayed during that day. 
• Morning and afternoon refreshments. 

For further information or to reserve your place contact Sally-Anne at IST 
Sally-Anne@ISTechnology.com.au 
0403 832 527 

MOSAiC are collection management software tools developed by Information Services & Technology, a family business based in Perth Australia. 

IST Products

Collections MOSAiC collections management system is currently installed at over 650 sites throughout Australasia - Designed for use by Museums, Historical Societies, Galleries, Libraries, Cultural Heritage Organizations, Sporting Clubs and Organisations, Schools etc., that have collections with heritage significance.  A collection is usually a combination of objects, photographs, documents, books, archives and artworks with data from associated people, places, events etc. and digitised information such as images, oral histories etc.  

MOSAiC Web provides online access to your collection over the internet, either privately or by the general public. A web site is provided for you, along with the necessary tools for transferring your data to the online database. Items, Subjects and Reference material become available for online searching, via an interface, complete with images and easy-to-follow links between related records. The content on the internet is always only a copy of the original data, which is still maintained on your local computers, thereupon being 100% accessible, even when the internet is not available. The copy on the internet is under your control and is updated / removed whenever you choose. Ownership of the data is always yours.

Calling all sleuths

Scott Carlin, one of our Members is asking whether the membership at large can assist. He describes this red structure as an  'attractive [surely an understatement-ed.] late 19th century pillar box'. He sighted this pillar box in Castray Esplanade, Battery Point and is interested to know anything about it or its relations especially:

1. How many of these survive either in the wild (Tasmanian Streets) or in captivity (public and private collections)? 
2. Are MA Tas members (or their friends) able to confirm sightings? 
3. Does anyone have data on when and in what quantities these were ordered for Tasmania?

Please reply directly to Scott 
carlinscott830@gmail.com 

and hopefully he will share his research with us!